Delivery Details
Order cutoff every Monday & Thursday, shipments dispatched on Tuesday & Friday. You will receive an automated email with the parcel tracking number.
Delivery Timeline
Estimated delivery time: 10 business days. Actual delivery speed is subject to the logistics tracking system.
Free Shipping Threshold
- Free shipping for orders over HKD$2000 (approx. SGD$328)
- Shipping Fees (if below threshold)
Initial 0.5kg: HKD$40 (approx. SGD$6)
Each additional 0.5kg: HKD$30 (approx. SGD$5)
Important Notes
- Import duties, taxes, and fees are not included in product prices or shipping costs, except for designated duty-free regions.
- To protect your rights, record the entire unboxing process on video (starting from the intact, unopened outer box).
- For any product issues, the video recording will serve as evidence. Retain all packaging materials (including boxes and outer wrappers) and notify us within 3 days. Claims beyond this period will not be accepted.
- No compensation will be provided for incomplete/incorrect delivery addresses.
- Final compensation terms depend on actual circumstances and logistics company policies.
- For more details on international shipping terms, For more details on international shipping terms, CLICK HERE
